u/Kitikat707

My boss got some plants to brighten up our office and give us better air quality at my suggestion. The other three seem to be doing alright, but this one has been struggling for a few weeks now. Since it was kind of my idea, I want to try and help keep it alive for as long as possible. The pots they're in have a string underneath so you can fill up a resevoir and it keeps the plant watered over time. I don't know how often it should be watered, so I've just been trying to keep that tank full so it can take what it needs when it needs to. The soil is currently very moist and it's sitting next to a window to hopefully absorb more natural light and dry out the soil if it's too damp. Could someone give me some advice? Is there still a chance to save it? Does it need less water, more sunlight, etc? Any help is appreciated!