Defects on new Dyson
Hello!
I just opened my pink Dyson airwrap i.d. curl today and was quite disappointed. It looks like someone has already used it and returned it.
The outer box was damaged as well as the wrapping paper around the machine, which is fine I guess (even though its not what you expect for 500€). The main problem is that the top metal part of the machine has some kind of discoloration (look at my pictures). Its not super obvious in photographs but IRL its clearly visible. It almost looks like its dirty (but its not, ive tried to wipe it off lol). Also, one of the attachments has some scratches. I guess it doesnt affect the usage of the machine but for that price it shouldnt look like that.
Has anyone experienced anything similar? Is this normal? Am I just overreacting (after all, it will probably get some more beauty defects after I have used it myself for a while)? Does anyone have any advice? Should I try to contact Dyson to get it exchanged?