Is there a way to buy the part separatley?
I bought this bed (https://www.wayfair.ca/furniture/pdp/wade-logan-auxter-velvet-bed-frame-with-vertical-channel-adjustable-headboard-upholstered-platform-bed-with-wood-slats-no-box-spring-needed-easy-assembly-c110236478.html?piid=618794010%2C623717989) a year and a half ago and the u head part got bent, I don't want to replace the whole bed for just one part. The manufacturer name is wade logan and wayfair customer support is unable to help me. Is there any way to replace this part with a generic one?
UPDATES:
- Oct 4 [11:31 pm]: Manufacturer reached out on Wayfair customer support and asked for the part numbers. And asked for the pictures of the parts that needs replacing.
- Oct 5 [8:54 pm]: I got back to them and gave them the information they need.
- Oct 6 [1:45 am]: They got back to me saying the don't have it in stock.
VERDICT:
NOT RESOLVED.