I actually already had most of the X-Volumes, but not in the same edition. The different logo on the side irritated me so much that I jumped at a great deal. Please don't judge me for my doushinji it's to support the fans ✨And my Blue Period artbook
Do you also feel particular of the same Logos on your series?
I just need to vent a bit as a user of the EU shop.
At the end of last year, I pre-ordered directly from GoodSmile EU Website for the first time. The listed release date was mid-March 2026. Now it’s been almost two months, and my order hasn’t even arrived in my country yet.
About a month ago, I contacted support and was told that the release date apparently has nothing to do with when the product is actually shipped. At this point, I’ve been seeing people buy the exact same figure normally in physical stores for weeks already while my pre-order is still somewhere in transit.
Honestly, I’m extremely frustrated by this. I don’t have a problem with waiting in general, but advertising a specific release date on the explicitly EU-focused shop page feels very misleading if customers are realistically expected to wait months longer.
If this had only been a delay of 2–3 weeks, I wouldn’t care that much. But multiple months? I definitely was not aware of that when ordering.
What annoys me the most is the lack of transparency. If the standard delivery time is basically “release date + at least 2 months,” then that should be communicated clearly from the start instead of giving customers the impression that the figure will actually release around that date.
Have others here had similar experiences?