u/Lady_Libra_P

Hello, Im wondering if someone can help me in unlocking my phone. It is currently locked to the Tmobile network, and despite being fully paid off and several requests to unlock it, it has just never happened. Whats worse is the phone, despite being mine, was under my ex husband’s account, and I no longer have his PIN/ don’t want to get into the whole process. The last time I called in May because I was travelling out of the country and wanted to be able to use other SIMS, provided all details, the representatives said the unlock was in process, and it still never happened. Its so frustrating and I don’t have plans to buy another phone any time soon. Thanks so much to anyone who can assist.