Updates on exercises not recording since February
For some of us, our exercises (with qualifying heart rates) stopped being recognised in the Vitality app in February. This means that even when the day's step count was below 12,500, a long strenuous exercise did not show up in the app to give you the 8 points. I don't recall if we ever got to the bottom of the issue but I can confirm that it's still affecting me.
Does anyone have any updates on resolving it? I use Samsung Fit and wonder if it's to do with porting the exercises into it via Healthsync. This wasn't an issue pre-February though. Did anyone succeed in getting it fixed or get a response from Vitality?