The kind of professionalism and loyalty the have is top tier.
I gotta give these guys a solid review because the customer service was honestly top tier. The post office somehow managed to lose my package literally within the first day of shipping, which is insane in itself. A couple weeks went by and I did everything I could on my end, emails, phone calls, tracking updates, all of it, and eventually the post office basically admitted they had no idea where the package even was. I sent screenshots and proof of everything that happened and these guys immediately responded with “don’t worry, we got you,” and shipped a replacement out right away with zero hassle. The reship package arrived today and they even threw in extras, which completely caught me off guard. Real talk, I’ve gotten better communication, respect, and customer service from these guys than I have from some Fortune 500 companies I deal with regularly. That kind of professionalism and loyalty to customers is rare nowadays. Respect 💯