u/LaughStriking8528

Hi all!

I’m a stock ops manager for a large UK-based retailer, and over the last couple years I’ve noticed a lot of the biggest operational headaches we have don’t actually come from moving and processing stock, but from the bad communication and lack of accountability between stores, depots and head office.

For example:

\- We place orders that never arrive
\- Our deliveries will be cancelled or changed and it isn’t communicated
\- Our productivity systems are ridiculously inaccurate
\- sometimes you can’t even get hold of the warehouse

Sometimes you just spend more time trying to sort it out than actually doing your job. Do any of you deal with that sort of stuff? And what do you/would you do to fix it?

Thanks!

Hi all!

I’m a stock ops manager for a large UK-based retailer, and over the last couple years I’ve noticed a lot of the biggest operational headaches we have don’t actually come from moving and processing stock, but from the bad communication and lack of accountability between stores, depots and head office.

For example:

\- We place orders that never arrive
\- Our deliveries will be cancelled or changed and it isn’t communicated
\- Our productivity systems are ridiculously inaccurate
\- sometimes you can’t even get hold of the warehouse

Sometimes you just spend more time trying to sort it out than actually doing your job. Do any of you deal with that sort of stuff? And what do you/would you do to fix it?

Thanks!