u/Laverton_Co

Just bought a Jura J10 Twin from Sur La Table on Saturday. I love the machine and everything it makes. Very happy!

One issue, when I lift the nozzle to fit a larger cup or pull the drip tray out, it doesn’t stay and drops down to sit on the rim of the cup or back to the bottom position.

Is this a defect and should I return/exchange given it is only 6 days old?