u/Lazy-Resist-3250

My kotak mahindra account has been blocked has been blocked 2 days after I open it please help . It blocked due to 3rd party app transaction. I have 20k in it please help. Costumer care tell me 2 option :-

1. visit branch for review request

2. Or closer of account with another bank passbook or cheqe please help what should it do. I am in panic