“Something at xPM” everyday
Sorry, I have to vent… Any tips on how to handle this would be appreciated because the closest FSE at my last role was 3 hours away, and we only covered each other during PTO or training. He never complained and always got it done, and I did the same when he was out. Most of the time I handled every customer without any issues, and did a damn good job hovering 90% utilization most weeks.
I recently started with a new company last year and there are 10+ FSEs in the state. The closest few I work with never have work, don’t want to work, and conveniently always have something in the afternoon and therefore can’t work after 2pm. Why are these people in field service? The only solution I can think of is to load my service board so I don’t have to cover because they “have to be home”.