u/Legitimate-Bake4426

Parcel redirection without authorisation

I’m expecting a parcel that appears to have reached my final local delivery centre.

The tracking estimate stated it was supposed to be onboard for delivery today, but at around 4am the tracking updated to say 'Redirected to new address'. I didn’t request this, so I’m confused and a bit concerned, especially because the parcel is quite expensive and isn’t insured.

I called AusPost, and the lady I spoke to said it’s likely just being transferred to another delivery centre. That seems a bit unusual to me though as I’ve never seen such a scan unless I’ve actually requested redirection myself.

I don’t have any active redirections in place, and AusPost phone support confirmed that the address they can see on their end is still my address.

Seems a few Auspost employees hang around here, so I hope someone can help me out.

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u/Legitimate-Bake4426 — 22 hours ago