Warning About Beck n’ Call Pet Services
For the past 5 years I’ve been working in the animal care industry. For the past year and a half I was working with the business mentioned in the title, and it was by far the most trashy building wise + worrying about the amount of weird people the manager would hire.
When I first started, the manager had just been promoted to his position. He had no idea what he was doing and still doesn’t. Out of everyone he’s hired since my time there 30+ have left/been fired with some being abusive and aggressive towards the animals and staff. Him and the owner did not handle these situations properly. One of the staff members was hitting dogs and was being reported for months until she finally did it in front of a new hire and THEN they decided to fire her. They’ve hired literal murderers + domestic abusers before. No matter what people would report that were serious offenses, higher ups would do nothing.
The building is in shambles. Uneven flooring, BLACK MOLD IN THE WALLS, holes in the ceiling seeping water, the dogs can and will eat the walls that are falling apart to the point where we’ve had to clean up blood from them ruining their gums over it. Rodents everywhere, rusty damaged kennels. You name it we’ve seen it. They’ve been reported to OSHA by me for the mold and that’s the only time I’ve seen the owner actually fix something.
The manager has allowed aggressive dogs in group yards despite being told several times they’re a liability. One such dog kept being put back in the yard till he attacked another to the point where that dog obviously had a vet stay. Somehow staff has managed to fix a majority of attacks and stopped them from becoming extreme. But that is a big part of the problem, there are very few staff doing the correct thing while the manager and boss let the rest fail constantly and in unsafe ways.
The reason I’m sharing this is because I worked there for a year and a half. I lost my job over a faulty front door lock that has been loose for a while. Another safety concern they decided to ignore and are now pinning on me despite the fact that lock has been replaced before for the same issue. I’m only having that held against me because the manager was getting upset that I told him he needs to manage hiring and communicating better for the safety of the animals in our care. So not only am I letting people know how bad their business practice is, but now I have to sue through OSHA for retaliation.
There are staff members being run ragged with dwindling morale due to how things are being run. Suggestions get ignored, safety protocols are not taken seriously, anything the boss hears about the manager doesn’t matter in the long run. I’d suggest going elsewhere when looking for boarding or a place of employment.