Auto Shipping Group AND AmeriFreight
So I started looking into car shipping options in order to get my car from NY to California. No particular timing but sooner better than later. Got a bunch of quotes and among them ASG was a clear low quote of roughly 1300. To get the quote I had already filled out the main info such as addresses, year model make of car and availability. When it came time to authorize them to be my broker and post my vehicle, I first called the rep to check on the price quoted and expectations around process. That’s when the excuses and run around started. “Oh well your vehicle is actually an SUV so the actual price will be higher” (what? I entered the year make and model per their request before getting the quote). “Our quote is just a computer generated number and may not be up-to-date”. (What? Isn’t that why we ask for a quote?) so consumer beware, ASG definitely was a bait and switch operator in my case. I dropped them at that point. Similar experience with AmeriFreight except I was even more cautious and had the rep lead me through a bunch of calls first to understand what to expect. Their quote was around 1500 and I actually did list the vehicle with them based on promises from the actual rep that that was a good quote. HOWEVER, once it was posted radio silence for 24 hours so I called to ask for a status update and she said the exact same thing ASG in terms of my car being an SUV (it’s a small subcompact) so will actually cost more….hello, you knew the exact make and model when promising me the quote was accurate! So i ended up delisting it and decided to drive the car cross country with a friend and make a road trip out of it. All for the best in the end, but totally understand all of the complaints about bait and switch in this industry.