u/Level-Independent408

Literally hope that people using QB knows that all you get when you call in, are T1 agents. However, they have T2, and T3, if your issues are serious enough. You will have to be on hold for a very lengthy period of time, and you must remain claim, and professional… of you will be black listed for attacking a T1 agent. Your verbal abuse is not acceptable or tolerated… and if you don’t go over the required steps, and verification, then they do NOT have to take your call. The product is such a terrible product, and I would just recommend a different brand altogether. If you work for them, it’s a hostel environment from sun-up, to sun down… sorry, not sorry. Make yourself kind to the agents, or choose a new product.