r/QuickBooks

Image 1 — STOP MESSING WITH OUR INVOICES
Image 2 — STOP MESSING WITH OUR INVOICES

STOP MESSING WITH OUR INVOICES

Look ... I get it. Your shareholders and the money managers are 'forcing' you guys to make changes that add additional fees and charges to every single f******* thing that we try to do in Quickbooks. I get it. But please change this back because I have had our office employees (some using Quickbooks since 2004) and they have accidentally clicked this new 'REVIEW AND CHARGE' feature that you have made on the invoices screen multiple times, sometimes forcing an ACH or E-Check payment that wasn't even intended.

THIS NEEDS TO BE REMOVED - I CANNOT TURN IT OFF FROM OPTIONS.

u/Foxtrot010 — 13 hours ago

How much can QuickBooks Online automate the journal and multi-currency accounting?

Every year I put all transactions manually in the journal and I wonder if it could be easier.

I have multi-currency bank account with Wise and I publish accounts with TaxCalc.

I understand I could connect to the bank account and upload invoices. But what are the practical results?

QuickBooks is barely holding it together as it's not really multi-currency in the first place. I have a hard time believing this would actually work well with keeping track of liabilities, intellectual property, loans, taxes, refunds and so on. I checked out the accounting rules section, but nothing seems to relate to journal entries, it's rather keeping track of liquidity.

I hope for some great AI solution that could save me lots of work, but I'm skeptical. Can QuickBooks handle slightly complex use cases or is it mainly used to collect information for accountants?

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u/No-Importance-7691 — 3 days ago

10+ years in business banking, building a QBO alt.

Been a business banker over 10 years, mostly with small business clients. Looking at whether it makes sense to build a QBO alternative. Nothing to link, no waitlist, not naming anything. Just want to know if what I'm seeing lines up with what you deal with.

The complaints on this sub are pretty consistent and i hear them from my clients. Prices going up, features moving to higher tiers, bank feeds breaking, payroll being a mess, job costing that sort of works but not really. The Intuit login consolidation with Mailchimp and TurboTax hasnt helped either.

Instead of asking what you dont like (you've said it already, a lot), here's what I think the actual problems are. Tell me where I'm wrong.

Job costing is a bigg gap. Projects module in QBO is fine on paper but nobody doing real project work uses it seriously. Cost codes, WIP, committed costs should be first class objects, not tags stuck on an invoice.

Period close doesnt actually close anything below Advanced. You can still post to closed periods with a soft warning. Thats not what closed means anywhere else in accounting.

$99+/month for Plus is a lot for a 3-10 person shop when you look at what you actually get. Paying a full seat for someone who only enters time is dumb.

The accountant is the reason people stay. If the CPA cant work in the tool, none of the rest matters.

Three questions I care most about:

If all of the above worked well, what would still stop you from switching? Data migration, retraining staff, accountant wont touch it, integrations, something else?

What one workflow would need to work on day one for you to actually consider a switch?

For the accountants and bookkeepers specifically, what would a portal need ot do before you stopped pushing clients toward QBO?

Not pitching, not collecting emails. Will read every comment.

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u/cookeddan — 3 days ago

Gusto Questions

I just started working on a project at a medium sized nonprofit which uses Gusto. I am pretty good with QBO but new to Gusto. They are assigning expense categories in Gusto now but are doing a lot of manual work for classes, locations, and projects.

  • They will use classes to track expenses by project, fundraiser, and admin.
  • They will use locations to track 3 facilities and one for general.
  • They will use projects to assign spending by grant.

I want to confirm that Gusto does not handle

  • projects
  • locations
  • more than one department per employee (classes)

If this is correct, I am hoping for some advice on best practices for using these QBO dimensions.

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u/JanFromEarth — 4 days ago

Why the price increase for such buggy platform and AI we dont want?

Anyone else getting sick and tired of the constant price increases while they increase the amount of bugs and give us this "AI" crap we don't want.

I am sooo over Intuit, and starting to look elsewhere.

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u/PixelPaulaus — 5 days ago

Is there a way to make a rule in Paypal?

Paypal now works through Integrated transactions. It will automatically post income but I want to add a class to every transactions posted through Paypal and THEN have it auto post. I don't see a way to do this but thought I would ask the experts. Thanks

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u/JanFromEarth — 3 days ago

Client paid the full subscription for the wrong company, any fix?

Hey

So I have a client who we’re doing usual clean up work for.

On his account he has two companies both with very similar names. Johns Bakery LLC & Johns Bakery 123

The first company was a dummy which he used to test things.

The second was the actual company which has all the data which was recently migrated from QBD.

So when we migrated to QBO we asked him to pay for the migrated companies subscription. He accidentally paid for the dummy one, for a full year.

Is there any solution or quick fix, can I contact Intuit and get some type of credit?

I’ve been asking the client for 2 weeks now and he really doesn’t want to take the hit and purchase the other subscription.

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u/idrawadventure — 5 days ago

Need help with employee payroll set up. Claim dependents box.

I haven’t had this situation come up with payroll since the federal form was changed. I’ve been on the Quickbooks community page and Google and I can’t find the correct answer.
I have a new employee that has entered an amount of $6600 in Step 3 of their W4. They have 3 dependents.
Do I enter $6600.00 in the Claim Dependents box? Or do I enter 3?
I’ve read that entering the dollar amount causes no federal taxes to be withheld. QB does give me a warning message when I tried entering it.
But entering 3 doesn’t seem correct as the box has a decimal and the federal form no longer counts dependents in that way.
I’ve read somewhere that I need to divide the $6600 by the number of paychecks in a year. In our case 52, and enter $126.92.

u/Otherwise-Taro-1780 — 5 days ago

Literally unusable

I can’t believe I have to pay for this software

It keeps forgetting my category rules, some transactions it works on and other nearly identical transactions have been randomly categorised as something completely different and inaccurate? Like what’s the point of making rules if QB is going to ignore them ??

I feel like I’m completely botching my taxes because I have no clue what’s going on in this confusing ass website

Needed to rant!

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u/Creewpycrawlyyy — 7 days ago

How to switch merchant ID linked to QB desktop

I need help accessing the old merchant ID in my Quickbooks desktop. I can only see the new one and a customer paid a payment link to the old one and I can’t access it to close out the invoices they paid. Does anyone know the steps to get this changed in QB? 

If I login to the merchant service account on a web browser I can see both ID’s listed and can toggle between them, but if I login on Quickbooks Desktop I can only see the new one created today to resolve some Amex charging issues (which it did fix). I need to access both in Quickbooks Desktop because there are pending transactions for both. I logged in with the same login both places. 

u/daradv — 6 days ago

MIND BLOWN: what if Intuit was RIGHT?

20+ year I.T. support vet here, formerly in love with QuickBooks. I formerly found the Desktop product to be solid enough, for many years, and, although Intuit tech support was quite lacking, I.T. departments did still have some control. Fast forward to now: regular, exorbitant, borderline extortion-level price increases. Sunsetting of the desktop product. Forcing Desktop updates on all users, far too quickly than before.

What if Intuit did this on PURPOSE, because they KNEW that the writing was on the wall? They had a desktop product that was probably widely pirated that they were making $0 on, and they knew, or reasonably believed, that AI and other entrepreneurial startups were gunning for them. So they decided to fleece the last customers who are on desktop, and force everyone else to their cloud, hence eliminating pirating and “ten x-xing” profits. If the AI apocalypse never comes, they just make a whole bunch of that sweet, sweet monthly recurring revenue. And if it does, well at least they got to buy some more boats in the meantime. Thoughts?

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u/reilogix — 12 days ago

Quoted 40k+ to migrate to QBO

I’ll start with saying I am by no means experienced with QB, I have an IT background and am just close with the accounting/finance department.

We currently use QB2019 (or possible 2021?) in a small multi user scenario (~4 people) and have recently gotten connection issues with said users where the admin has to reset and/or repair the file. It has grown to almost every day. We’ve ran the “FileDoctor” and it says the file is “clean” or the “We couldn’t find anything wrong” prompt and it starts working again.

Finance isn’t my role but I try to give my input when I can.
I told them with the size of the company, it would probably make more sense to migrate to QBO and forego the entire shared database/network issue. They started looking into it and the owner wants to hire an outside source to handle it all. Finance just got the quote back and it was around $40k. I don’t exactly know how big the file is (accounts wise) but the file size is only 180MB.

Everything online says it’s simple and QB will even assist just because they want to get you on their subscription model, I just don’t want to bite off more than I can chew and have it blow up in my face but I can’t fathom it actually costing $40k.

It’s a small business, about 30 employees.

I’m asking if $40k is actually reasonable.
If a migration for a small business is doable in house.
What type of prep work could I help either of finance decided to do it themselves.
If there’s any tried and true guides or walkthrough I’d be more than happy to read up on it.

I’d much rather see that $40k invested elsewhere in the company.

EDIT:
Thank you all for confirming my suspicion. I urged management to listen to finance and asked why we wouldn’t get competitive quotes. Apparently, the owner just took a referral and didn’t question anything.
I’m helping finance get quotes now. She gave me a screen shot of a “product information” which has usage information (some info below):
File Size: 177k KB
Page Size: 4096
Total Transactions: 29429
Total Targets: 145109
Dictionary Entries: 545
DB File Fragments: 2

List Info:
Accounts: 172
Names: 5444
Customers: 5061
Vendors: 245
Employees: 67

No payroll. No inventory.

I’m not sure how far back the data goes.

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u/BallsLikeBB8 — 12 days ago

New Pro Advisor Profile won’t publish

I’ve passed the appropriate tests to earn “Gold” tier status with the goal of sourcing clients via Quickbooks Pro Advisor directory. I have been on the phone twice for near a total of 2 hours trying to figure why when I upload my ID and try to publish my Pro Advsior profile, a “cannot create a case, please try again later” error comes up. The answer I was given both times from customer support was the back end IT support will email me directly when it is fixed. It’s been over a week and a half now and I’m anxious to get myself online. Has anyone else experienced the same recently? Is there a timeline they usually have? I don’t know what else to do other than keep calling…

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u/Tempest_Tim — 10 days ago

Migrating fixed asset tracking to QBO Advanced -- has anyone made the switch?

I have a client who recently moved to QuickBooks Online Advanced and wants to take advantage of the built-in fixed asset and depreciation features. The catch: they have several years of assets already on the books, posted through traditional journal entries in a register outside of QBO.

Before I dive in, I'd love to hear from anyone who has gone through a similar conversion. Specifically:

- How did you handle the existing assets? Did you enter them manually into the Fixed Asset Manager with their current book values and remaining useful life, or did you do something else?

- Did you backfill historical acquisition cost and accumulated depreciation, or start fresh from the conversion date?

- Any gotchas or things you wish you had done differently?

Any advice on the approach, or warnings about what not to do,would be really appreciated. Thanks in advance.

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u/JanFromEarth — 11 days ago

Unable to verify and complete automated tax setup for July 1st deadline

Is anyone else stuck and unable to complete the setup for the automated tax change?

The deposits were placed into the bank account on Monday. The screen is stuck on, "We're getting your bank account ready," but there's no place to input and verify the micro deposits. I've tried in both the Payroll Overview section and Payroll Settings.

After almost three frustrating hours with QuickBooks and multiple reps, the last one was finally able to look into it and said that several customers are facing the same issue. Curious if anyone else is also dealing with this. I so wish QuickBooks hadn't made this change

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u/moderndayathena — 12 days ago

No more scheduling report distribution with Plus?

Just found out that plus subscribers can no longer schedule the distribution of reports.

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u/JanFromEarth — 10 days ago

Question about exporting our QB database to Excel.

I am a small contractor. We have been using QB for several years and have built a database of customers. We are considering moving the basic operations of QB to the Housecall Pro CRM system that we use. We just had a meeting with HCP regarding switching over and he said that we can't simply export the database to HCP.

The issue is that our products are warrantied and we need to know what product a customer purchased just in case we get a warranty call. My daughter handles the admin stuff and she said that she doesn't think the product purchases would be exported to Excel should we export the database to an Excel file.

So, that's my question: If we export the database to Excel, will all of the customer data be transferred?

Thanks!

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u/Alert_Reindeer_6574 — 13 days ago

Essentials reneweal going up to 70$/month

like everyone else, Inow hate QB.

Their pricing is inadequate for small business and their interface is problematic and ever changing for small business owners like me who can do most things one self to be frugal.

The only multicurrency version option I have for my small business (just me) is Essentials ...that rate goes to 70$/month as per an emaill I received this morning.

If I "upgrade" to Plus I get an offer of 44/month for 6 months then 110/month is full price . so more if I stay a year. I Guess I go for 6 months then cancel and move away.

What alternative sofware can I use for my easy small Cdn business with multi currency?

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u/Attilio1709 — 14 days ago