u/Tempest_Tim

I’ve passed the appropriate tests to earn “Gold” tier status with the goal of sourcing clients via Quickbooks Pro Advisor directory. I have been on the phone twice for near a total of 2 hours trying to figure why when I upload my ID and try to publish my Pro Advsior profile, a “cannot create a case, please try again later” error comes up. The answer I was given both times from customer support was the back end IT support will email me directly when it is fixed. It’s been over a week and a half now and I’m anxious to get myself online. Has anyone else experienced the same recently? Is there a timeline they usually have? I don’t know what else to do other than keep calling…