I finally got scammed on stubhub, but got my money back
After years of buying and selling on stubhub successfully, I finally got scammed. It was at a small local venue for a 40 dollar ticket. It was kind of weird from the start, first it said it was a ticketmaster, then they changed it and sent me a pdf ticket, then that ticket got cancelled and they sent me another pdf ticket one hour before show time. When I got there it neither ticket they had sent me would scan and the venue told me that had other fake tickets that night with the same name on it, and pointed out it didn't even have the correct date on it. The show had just started so I bought a ticket and went it, but spent 5 minutes to contact stubhub immediately using that chat and told them it was a fake ticket and had the wrong dates, and told them I wanted to be refunded. They responded in chat, thanks for reaching out to us, we will need to ask you a few questions. I have no idea what additional info they would need that I hadn't already provided, but I periodically checked the chat and they never asked any more questions. I had my phone on silent during the show. I noticed after the show I had missed two phone calls from them. Almost 4 hours later they sent me a replacement ticket. I didn't even look at it because the show was already over, and the scammer had already sent 2 fake tickets so not sure why they would now send me an actual ticket. I contacted them and told them I wanted to be refunded because the ticket they sent me was well after the show. They said they would escalate it, some people in the sub have said not to believe them if they don't put this in writing but I forgot to ask. 4 days later I got my money back. Thats my story!