Hertz bills me 6 months later on a rental
I'm just really frustrated.
I use hertz every week for my work, literally every week. I received a debt collection bill last week claiming I owed money on an entire rental in 2025. I went back through AMX and my receipts from hertz and it does appear they forgot to bill me or were unable to process the payment for some reason at the time. The bill states $0 owed from me (that is on the bill directly from hertz at the time of return, i still have it.)
I reached out to customer service and waited 65 minutes and gave up waiting... I also had a live chat opened with all my information waiting for someone to respond at the same time. So that didn't get a response for 65 minutes. What the #$ck am I suppose to do???
I don't want to pay this debt collection company, its absurd, if Hertz realized they didn't bill me properly back then, why the hell didn't they simply just send me the bill? I would have gladly paid it. After wasting my time like this I'm thinking about burning the letter and giving them the finger.
What a shitty company, I spend roughly $15000 USD with hertz a year. Iv been using them for 5 years. I think this is the end of the road with me and this turd of a business.