Why do Sri Lankan banking apps still feel 10 years behind global fintech apps?
Most local banking apps still depend heavily on OTPs, password resets, and complicated login flows.
Meanwhile, many global banks now use:
• Face ID / biometrics
• Behaviour-based fraud detection
• Device trust systems
• Smooth app UX with fewer interruptions
In Sri Lanka, “security” often seems to mean adding more friction for customers.
Are our banks limited by regulations, legacy systems, or just poor product thinking?
u/Live_Computer_4864 — 3 days ago