Advice needed as AI takes over
My org is increasingly encouraging use of AI across all staff to create comms that previously would have come through the comms team.
In just the past few months, I have to admit that AI is doing a much better job (although the comms team does get better results than others across the org who try create for our channels - unsurprisingly.)
I am supportive of use of AI when it’s used properly. When I try and say anything about the quality of the work I am shot down and come across anti-AI. I use it myself and have worked hard on improving outputs.
At the same time, we’re told using AI will allow us to focus on strategy and telling the brand story. But we have an external agency that does a lot of the strategic stuff. The agency has been employed since before I started but has been given an increasingly strategic role.
AI is only going to get better and my org is only going to use it more and more. The role of comms is changing. How do I carve out a place for my team in this new normal?