Person who had admin account left but is still active, what do I do?
I have a client that wanted me to change their hosting and after doing so, I needed an auth key from google workspace in order for them to receive emails again. Apparently my client doesn’t have admin acces and the one who had left the firm. I cannot promote another user to admin since the recovery page tells me the admin is still active and to contact him. How do I proceed in promoting another user to admin or recovering the initial admin account?
u/Loenard — 3 days ago