Good provider but the app/website is really bad
I am using Midi in parallel with my gynecologist, and it’s been so far positive on the medical side. My gynecologist was totally open to HRT but is easier for me to “experiment” what’s right for me with my Midi provider. With that said, their website/app (do they even have an app?) is really bad. It is not intuitive, feels crazy outdated, but most importantly, you can’t find some important information like your own prescriptions and purchases. No obvious information about the pharmacies that are sending medication, no notification or tracking. They use different platforms for different things, and you also sometimes receive emails but those go to spam because it’s another random email address. It’s very frustrating.