u/Lonely-Ad-3722

Hello all looks like most of us still have not gotten any deposit. I wanted to share this link with you all because it’s very helpful at making sure you are able to speak to someone regarding your financial aid since they are not answering phone lines or emails.

Not everyone all run at the same time !! LOL, this will provide you a Zoom link. The host should be in the waiting room waiting to let you in after receiving a text message that they are ready for you. Wait time has been 3-4 minutes all morning.

https://kiosk.na1.qless.com/kiosk/app/home/100100000038

Don’t forget to share any updates with us that you do learn. Here’s one I learned today Student Finance mentioned Wednesday’s and Fridays are when they help FA disburse loans which gets sent out separate from grants. They also mentioned, grants don’t all get sent out at the sametime. It’s done manually, after a financial aid officer looks through the student package.

Can we use this post today to compare what everyone is being told about financial aid?

If you speak with someone through Pioneer Station, get a text back from an advisor, reach someone by phone/email, or find out anything about disbursement dates, post what you were told and around what time.

The purpose is so we can compare what everyone is being told. Last week, we received generic emails with no meaningful help, also the pioneer department wasn’t texting back.

Also, if your fees were collected and your balance dropped to $0, or if loans are being disbursed separately from grants?

I have a feeling some of the student advisors may be giving different answers.m, and we’re not speaking to employees.

If we start seeing that multiple students are being impacted or getting conflicting information, then we’ll have something concrete to bring to Student Services, the appropriate dean, and the Office of the President instead of everyone dealing with it individually.

It’s better to be proactive now incase any professors don’t understand the circumstances we’re facing.

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8/18 FA Update - Online Virtual meeting Access

Financial Aid Updates Today 8/17