Joining Verizon is a headache
I’ve been recently looking to switch service from metro to Verizon just for overall better service and after jumping through hoops both online and in store I finally get my order pushed through over the phone with a rep…nope not exactly well thanks to Verizon’s fraud team they are holding my order after asking me to submit my a form of ID and proof of address. Not only don’t they accept the forms I submitted to them the phone is also on back order that I ordered. This is honestly crazy! They don’t accept voter registration cards or bank statements only (utility bills, vehicle registration, cable bill or a current lease agreement I don’t have any. I’m currently staying with a family member and I didn’t know it would be such a nightmare just wanting to upgrade my phone with Verizon!! You guys should have better ID verification this is just ridiculous