u/Loose_Catch4240

I’m involved in building an Australian online TRT / men’s health clinic that is still pre-launch.

I’m not here to promote it, drop links, or ask anyone to sign up. I’m trying to understand what people who have actually used TRT clinics would want if they could redesign the experience from scratch.

I’m mainly looking for feedback around the patient experience, not dosing advice.

Things I’m interested in:

• What made you choose your current or previous clinic?
• What made you trust them?
• What made you doubt them?
• What felt rushed, generic, or poorly explained?
• What should the initial assessment include?
• How much doctor access do patients actually want or expect?
• What should follow-ups look like after starting treatment?
• How often should bloodwork and symptom reviews happen?
• What information should be explained clearly before treatment starts?
• What pricing model feels fair?
• What feels like a red flag?
• What would make you leave a clinic?
• What would make you recommend one?

The main things we’re trying to avoid are becoming another cookie-cutter clinic, poor follow-up, unclear pricing, and making patients feel like they’re just being pushed through a script process.

Would appreciate honest feedback — positive or negative — from people who have actually been through it.