What's the best employee onboarding documentation tool for growing teams?
Our company has grown quite a bit over the last couple of years and one thing that's become obvious is that our onboarding process hasn't kept up. When we only had a handful of employees, people could just ask whoever was sitting next to them. Now we have new hires joining different departments every month and everyone seems to get a slightly different onboarding experience.
We do have documentation, but a lot of it was written months or even years ago. Screenshots no longer match the software, steps have changed and new employees often end up messaging teammates because they're unsure whether the guide is still accurate. That also means experienced employees keep answering the same questions over and over instead of focusing on their own work.
I'm looking for an employee onboarding documentation tool that's actually easy to maintain over time, not just easy to create initially. Ideally documentation would stay up to date as processes evolve instead of becoming another project someone has to revisit every few months. Has anyone found something that people actually keep updated?