u/Lucifer_Killer

I got my jbuds lux on May 10's night and today, on 14th may, the right ear cup has started making sounds as if something is loose inside when I walk or shake my head. As if a loose wire is shaking.

However, this issue is only when ANC is ON. In be aware (ambient) and anc off mode, this problem doesn't occur. There's no shaking noise, but only in anc mode.

It's making the anc unusable as even 80% volume in anc mode DOES NOT hide this noise.

I can file a return before 17th May (on Flipkart, india). Please suggest me what should I do. I cannot order again as they're out of stock as of today.

I got my jbuds lux on May 10's night and today, on 14th may, the right ear cup has started making sounds as if something is loose inside when I walk or shake my head. As if a loose wire is shaking.

However, this issue is only when ANC is ON. In be aware ( ambient) and anc off mode, this problem doesn't occur. There's no shaking noise, but only in anc mode.

It's making the anc unusable as even 80% volume in anc mode DOES NOT hide this noise.

I can file a return before 17th May (on Flipkart, india). Please suggest me what should I do. I cannot order again as they're out of stock as of today.