I have the Jlab go pop+ ear buds..I had to go away for a night and I left my left earbud on my bed..I get back..go to listen to something...and i dont hear anything..thought it was dead so I charged them..then tried again and nothing still..I ha e to turn the volume allll the way up on my phone just to hear it at like a normal level..think it's a problem with my phone? Or the ear buds...the right ear bud works just fine..
My JLab LUX ANC headphones just paired themselves to a device I do not know. I just started hearing music while my computer restarted. I live in a condo and I'm guessing they connected to a neighbor's device somewhere close-by.
I need these to stay connected to my computer without switching between two devices reliably for work. I typically turn the bluetooth off on my phone to prevent the headphones from switching between the two, but now that they are automatically connecting to someone else's device, I don't know what to do.
I turned them off and on again. I can factory reset them, but I don't have a way of removing them from someone else's device.
I've had these for a few months, I always leave them plugged in overnight and it never told me anything other than "battery full" so I wasn't expecting any issues...
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u/JLab_Jared Ive purchase jlab epic party speaker and was having issues with it for which i raised complaint but no one from jlab seem to be interested in resolving the query...Product definitely states 2 year warranty but what is the use of warranty when the company don't respond! Its just their Ai support responding that your issue is escalated and then no one cares...it seems there's no one personally handling the customer care.
FELT LIKE BEING CHEATED!!!
Posted on reddit too hoping to get their attention, they responded here but nothing on mail...The process is still stuck on 1st stage!....Really disappointing and frustrating experience.
Bought them on 25 dec 2025 and within 5 months this is their condition tried to connect with the jlab support but there is no update on it filled the warranty claim form on their site and asking me about my details there is no update on it too.. IF ANYONE HAS SOLUTION TO THE PROBLEM DO SHARE IT
I'm the third guy to face this issue already 2 others posted about this issue. I got these headphones at the start of the year and noticed this like 2 weeks ago, should I be concerned? Should I claim warranty? It seems like only the green colour jlabs are getting these cracks. What shld i do?
Just got my set of the jbuds! Please let me know if you have any tips regarding EQ, modes, and any other thing. Also, do let me know if you have any questions.
P.s. till now, no creaking sound from hinges observed. The clamping force is a bit on the tighter side but I'm hoping it will loosen with time.
Idk if its just me but everytime I check the cloud bits are sold out. Theres no way they are always sold out. When I put to be notified when in stock I never got emailed. How do I get these damn bits I dont want any more stickers
So as the title suggests I was wondering what the difference between these 2 earbuds are since they seem very similar and I can't tell apart any difference other than that the Air pods have a stem while the air pops dont, so I was wondering during which is better
Question as above. The USBC cable thats integrated seems really impracticale. I dont have a wall charger with a usbc dock so I tried using my phone or Laptop, but the Case doesnt light up. Do I have a broken product?
My jlab epic party speaker isnt functioning well and i raised its complaint at earliest but still there is no response from jlab to proceed with its warranty claim.
its really disappointing experience
kindly look into this as soon as possible
Ticket id: 442824351