I created a new gmail since I couldn’t recover my old gmail and now their deleting my new gmail due to violations of creating multiple accounts
The whole context of this situation, I had my iPhone 11 for almost 5+ years and my entire life was on that phone. I had just recently changed my number since switching my cell provider so I changed my phone number on all of my accounts, or at least I thought I did. Then a couple days ago, my phone fell in a fast current river and was not able to retrieve it. The next day, I went and bought a new phone and was logging back into all my accounts from social media to bills. Since Apple has all my passwords saved, I was able to get back into most of my accounts.
Google was my biggest issue I came across. I was not able to login because my old gmail was still registered to my old number. And all my alternative emails were still having me verify that it was in fact me, through my old gmail. And since google doesn’t have an actual support contact, I accepted my fate that I was never going to get that old gmail back so I created a new gmail.
Now, I just got notified that my new gmail is under investigation in violation of creating multiple accounts under the new gmail, which I have not. And that I cannot use the new gmail during current investigation. They had me write an appeal as to “what I was doing with the new email before investigation”. I just wrote that I lost my last gmail and was not able to recover it through any and all of the alternative ways provided so I created a new gmail. And that is Google’s last resort solution to “if choosing ‘try another way’ does not work, you may have to create a new account” WHICH IS WHAT I DID and now I can’t even use it. I’m worried if I make another account, they’re going to do it again and disable my future gmail accounts.
help.