u/Lunarlulol

I confirmed with the store that they provided the driver with two bags. The driver delivered 1 bag. I indicated that one of the items were not delivered and the auto response was "no refund for this item. It was ~35% of the total value of the order. I sent another message to uber, no response. I stated that if nothing is done then i'll do a charge back, so i guess i'll proceed since their agent scammed me and they wont do anything about it, unless people say here otherwise?