Advanced reporting options
Hello!
We are a MSP who use NinjaRMM over about 150+ clients. One of the biggest issue and complaint we have is in relation to reporting, expecially the ability to generate automated and meaningful reports that go directly to client. Most of our clients are highly regulated and require proof that software and windows updates are applied to all systems and they want to see this in a granular format showing devices with what patches werre installed and what's missing. Currecnt there are just high level sumamry reports that do not meet their needs.
Ninjatell us that better reporting is on their roadmap but wanted to see if there are alternative methods or are there any 3rd party marketplace solutions that can bolt onto Ninja to enhance features. Alternativly can we just pull the data ourselves via API and generate the reports that way.
Anyone else having this issue and if so how did you overcome it?
Also, when you are using native Ninja to do Windows patching is there a way to sync patching status locally with Windows udpates so when you look on the PC you see what's installed?
Thank you!