Aviva Journey Deactivation - Premium increased by 25% even after clocking in 1600 kms within 9 months
Hi Redditors, Aviva Journey is a total scam. They said that I have to complete minimum of 1000 kms in 12 months. I initially clocked first 1000 kms within first few months (I think 2 months or so). Then I took away all the tracking permissions from the app to stop recording my data. I received a notice a few weeks later that they would de-enroll me, I started using the app again and did around 1600 kms in total within 7-9 months of my first policy purchase date. I stopped using the app again (removed tracking permissions). I received a warning that I will get de-enrolled. I didn't take it seriously because I already was way above m the required 1000 km threshold.
But today, they de-enrolled me from the program and I received an updated insurance with a 25% increase in premiums. While I was supposed to get an 18% discount based on my driving behavior on renewal, I only got a 10% discount on my first enrollment of the program. I don't know why the hell they increased the premium by 25% if the initial premium discount was just 10%.
Is there any solution to this? I plan to call them but need some information from others too.
Also, what if I break the insurance insurance after completion of 9 months and move to TD? Would it be bad for my auto insurance history?