RM Williams Quality Control is NOT good
I just want to make it known to everyone that the QC is not good. They produce great boots and great quality. I ordered the Macquarie 5 weeks ago and the pair I recieved had a small chip at the front of the boot with a couple lighter scuffs. The other boot seemed almost perfect except the edge of the sole had an indent.
I returned it in store and they happily did an exchange. After two weeks I recieved a new pair. One boot being perfect for the most part except there are tiny holes in the heel stack. The other boot almost perfect with a nice scratch on the side above the heel with the heel stack perfect. I wouldnt have cared that much except that its a scratch you feel with your finger nail. Also this particular shoe was unusually heavily wringled around at the back of the boot.
I plan to go instore and exchange again. Is it too much to ask after paying $749 for a pair of boots that they come with the upper leather as if they new because THEY ARE and boot where the components that absorb the most impact like the heel stack come with no defects? Honestly its very disappointing, and has changed my mind about RMs which was very positive