Fido X structural failure.
While riding under normal conditions, the main folding joint on my Fiido X suddenly gave way and the entire bike literally broke into two pieces underneath me. One second I was riding normally, the next the frame collapsed completely. I was extremely lucky not to be seriously injured.
This is not wear and tear. This is not bad luck. This is a dangerous structural failure on a premium-priced e-bike that should never happen in real-world riding.
After contacting Fiido, instead of focusing on the fact that a £1500 bike broke in half during normal use, the conversation quickly shifted to paperwork and whether I had an original purchase order. The priority was clearly administrative protection, not rider safety.
Even more alarming, after this happened to me, I started searching and found multiple similar reports online from other Fiido X owners describing the exact same type of frame/folding joint failure. This is not an isolated case.
A pattern of structural failures on the same model is a serious safety concern.
I am posting this with photos so other riders are aware and can inspect their bikes immediately. People deserve to know what can happen.
I was lucky.
Others may not be.