u/Main-Newspaper9854

Hi, I wanted to try rainbow six seige again. I downloaded it and tried to open it on steam, but it says it is tied to some ubisoft account that I have no clue about. I have my own ubisoft account that I use. I have no idea how to remedy this and ubisoft support feels like they are using Ai bots that have no problem assuring they are human as they ignore every part of my support ticket. Any help or suggestions would be appreciated.