u/MalPB2000

Has anyone else in Columbus had a terrible experience with Ohio Mulch?

I ordered over $600 worth of bulk mulch, compost, and soil from them recently and the entire experience has been a disaster.

They repeatedly guaranteed delivery on specific days by phone and email, refused to provide even a rough delivery window, and then simply never showed up. After waiting through multiple missed deliveries, I requested a refund. Instead of responding to the refund request, they started dumping portions of the order across multiple days with no communication whatsoever.

The mulch showed up first even though the compost and soil needed to go underneath it. The compost arrived only hours before a major thunderstorm, forcing me to rush to try and spread and tarp 3 cubic yards before heavy rain. Then the soil was delivered during the rain the next day without anyone notifying me, despite me being home at the time.

Customer service was basically nonexistent. Multiple times I sat on hold only to get kicked to voicemail. I left messages and never got a callback. Emails to management were ignored, and even escalation attempts through the main office went nowhere.

To top it all off, the mulch itself contains pieces of plastic and metal debris.

What really got me is that after looking online, I found tons of similar complaints across BBB, Google, Yelp, Facebook, and neighborhood groups describing almost the exact same issues: missed deliveries, false promises, ignored customers, and poor quality material.

At this point I’ve filed complaints with the Ohio AG and FTC because this genuinely seems systemic.

Curious if others here have dealt with similar issues from them, or if there are better local companies people would recommend instead.

Polaris Rock City “Church”

We were showing up for a friend to be baptized. First time we have been to this church. Haven’t been to a church in a while. We didn’t think about it much but we should’ve seen it from the start. They force you to park where they want you to park, they force you to sit where they want you to sit. (Especially if you have a baby). We walk into the auditorium and they were trying to force us to sit on the floor near the exit doors but we said no we are with a group. Songs over and experience starting. 1 baby (6 months)

is drinking milk from a bottle and falling asleep, Not making noise, legit falling asleep. A “volunteer” came up to said mom and baby and “suggested” they go use the mom room. I talked to the mom after and she said she felt like she didn’t have a choice. They came at her in a cult like manor. More like voluntold to. They have pipe hitters sitting everywhere to protect their “production experience”. Couple minutes later, the second families baby (7 months) is just cooing. Doing what babies do, not loud, not crying, not screaming, just cooing. One of their pipe hitters came up to the mom and said “we suggest that you leave on the first noise”. Mom and dad grabbed their bag and walked out. While walking out, 3 volunteers tried to stop them and “help them”. 1 volunteer wanted to get the mom in the “mom room” so it didn’t look like they have been kicked out of the main auditorium. Was told it almost felt like a legit cult. So second set of parents and the baby that got kicked out of the “experience” were waiting out by their car for the other set of parents and baby that got kicked out for being feed from a bottle, almost asleep, not being distracting at all. First set of parents watched a volunteer walk them (first set of parents) out of the building. Almost followed them all the way to their car.

Typical church horror story
This “Church” is doing the opposite of what Jesus did. Jesus said bring the kids, all of them, do not shoo them away. (Matthew 19:13-14)
Didn’t hear 1 Bible verse before we were kicked out.
They are just a huge “production & experience” place. They don’t care about you, they only care about the money that you could bring them.

I have one question, what type of church kicks babies and families out for being normal babies. Again not screaming, not crying, not distracting.

All they care about is themselves and their Pharisee lifestyle. They are a brood of vipers.

Has anyone else had a nightmare experience with Ohio Mulch?

one comment and i’ll drop the landlords name lmfao

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