Saule Ticket Refund
Went to Berghain with a friend dor a Säule session on Thursday evening. I bought both tickets on Berghain's website and we have been refused to enter.
The security scanned our qr codes and immediately started shouting at us to get the fuck out of there. He even started to push us and escorted us to the end of the kiosk.
In the website it's written that in case you get refused at the door, the tickets are cancelled and you get a reimbursement. It has been almost 3 days and I didn't get my money back. Anyone knows how long does it usually takes?
Really don't care about getting rejected, everyone should expect that sometimes in Berghain. But the way the guy shouted at us and got physical is just disrespectful to someone who has waited for 2 hours in line.