Oasis Lux Traditional Outdoor Sauna
We bought an Oasis Lux outdoor Sauna on-line and received it 60 days later. We paid for an updated heater that was set up for European electric (only 2 wires) in the US we need 4 wires (2 hot, neutral and ground). They sent us a Harvia 6KW heater and the company confirmed this heater is not for US. Oasis Lux told us, "all we need it 2 wires, many of their US customers connect this 240v heaters with only 2 wires"
After spending $8,000 for $700 for an updated heater; we received a nice wooden box that we had to rewire, add our own lighting and speakers. The panel did not work.
Owner or person to contact for help; Tim (or Nancy) only avail through WhatsApp messaging, promised to refund some of the extra $3,000 we had to put into this to get working safely, we received nothing.
Credit card company is trying to help but it is not fun.
Please do not buy from this company!