u/Master_Sea295

I recently moved from IT Support into my first SysAdmin/Infrastructure role, working mainly with Citrix Cloud, Windows and vSphere. I'm the only engineer in Australia, with senior engineers overseas.

I'm finding the transition harder than expected. In IT Support, I usually knew where to start when troubleshooting. Now, when an infrastructure issue happens, I sometimes don't even know which component or log I should look at first.

Our environment is also heavily automated. For example, image updates can be triggered through an internal portal with a button click. It works well, but sometimes I feel like a robot just clicking buttons because I don't fully understand everything happening behind the scenes.

I'm trying to safely reverse-engineer the automation and learn the underlying Citrix/vSphere concepts. I'm also planning to build a lab where I can break things and troubleshoot them without worrying about production.

For those who moved from IT Support into SysAdmin/Infrastructure:

**How did you develop that troubleshooting instinct?**

Was it mainly labs, documentation, shadowing senior engineers, or simply getting exposed to more incidents over time?

And please throw any useful resources my way. YouTube channels, courses, labs, books, anything that helped you become a better SysAdmin.

​

​Hey everyone,

​I’m buying a car outright (no loans/financing) for daily commuting and weekend trips.

​I’m looking at brand-new small SUVs around $23,990 driveaway and have narrowed it down to:

​Mahindra XUV 3XO

​Chery Tiggo 4

​GWM Haval Jolion

​I like that these come with modern tech and a full 7-year warranty at this price point.

​Alternatively, I could save some cash and buy a used Japanese/Korean car (Corolla, i30, CX-3) for under $15,000. However, searching Marketplace and private listings has been disappointing—almost every "good" deal under $15k turns out to be a repaired write-off on the WOVI status.

​A few quick questions:

​Which of the three new SUVs ($24k) would you choose and why?

​Are any of these models known for annoying safety features or software bugs?

​Is it worth spending the extra $9k for a new car with a warranty over a $15k used Toyota/Hyundai/Mazda?

​Thanks for any insights!

Hi everyone,

First off, a huge thank you to everyone who contributed to my last post. While I didn't get that specific job, the prep paid off because I just landed a very similar role! I start early next month, which gives me exactly about four weeks to get up to speed.

The new role relies heavily on Citrix Cloud apart from MS 365 administration.

Since I want to hit the ground running, I'm looking for the best resources to cram and get practical knowledge over the next month.

\- Where should I start to get a solid foundation in Citrix Cloud?

\- Are there any specific courses, labs, or YouTube channels you highly recommend for hands-on learning?

\- What are the absolute "must-know" concepts I'll likely face in my first couple of weeks?

Appreciate any roadmaps, documentation links, or advice you can throw my way. Thanks in advance!

Hi everyone,

First off, a huge thank you to everyone who contributed to my last post. While I didn't get that specific job, the prep paid off because I just landed a very similar role! I start early next month, which gives me exactly about four weeks to get up to speed.

The new role relies heavily on Citrix Cloud apart from MS 365 administration.

Since I want to hit the ground running, I'm looking for the best resources to cram and get practical knowledge over the next month.

- Where should I start to get a solid foundation in Citrix Cloud?

- Are there any specific courses, labs, or YouTube channels you highly recommend for hands-on learning?

- What are the absolute "must-know" concepts I'll likely face in my first couple of weeks?

Appreciate any roadmaps, documentation links, or advice you can throw my way. Thanks in advance!

The job description is very heavy on the following stack:

• Virtualization: VMware (vSphere/vCenter)
• Backup: Veeam
• Cloud/SaaS: Office 365, Azure, Exchange Online, Teams
• Infrastructure: Physical and virtual server management