If hospitals could fix ONE thing for patients tomorrow, what should it be?
We already have a fairly clear idea of the areas that need to change, and more importantly, how we can approach those changes. We’re not looking at this as simply building another hospital—we’re trying to rethink a lot of the everyday things and fix the things that people have come to accept as “normal” in healthcare.
It's like what’s the one thing that would make you say: “Finally, a hospital that actually understands patients.”