u/MaxxGForce

▲ 1 r/LegalAdviceUK+1 crossposts

ISP woes charged after contract ended

I live in Scotland and had a contract with The One Broadband for18 months from November 29th 2025 to May 28th 2026.

Once the contract ends I email them to say I'm switching supplier to EE and to give me their details so I could send their router back.

During that time I've had speedy service from Royal Mail from EE bit of a faff but got it all sorted. Then got an email the 29th of May saying they're putting me on a rolling per month after the contract ran out.

Find out yesterday they've been charging me £59.50 for 3 months since 28tth of May when I no longer own anything from their company!

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u/MaxxGForce — 7 days ago