u/Mediocre-Wallaby4932

Managing cleaners is becoming harder than managing guests

I own a 16-room studio-style hotel property in Noida with large rooms, rooftop lounge seating, and a rooftop 3BHK setup. The property itself is actually very good, but the biggest issue I’m facing is staffing, especially housekeeping and cleaning staff.

Almost everyone I hire comes through references, but I still face major problems with cleanliness standards, accountability, alcohol issues, discipline, and overall trustworthiness. I genuinely struggle to trust unknown staff around the property and guests.

The bigger issue is that many workers simply do not understand what proper hospitality-level cleanliness means. Daily supervision becomes exhausting and mentally draining.

I wanted to ask fellow hotel owners or hospitality operators:

•	How are you finding reliable housekeeping staff?

•	Do you outsource cleaning or keep in-house staff?

•	How do you train staff who have never worked in professional hospitality?

•	Any systems, SOPs, incentives, agencies, or hiring methods that actually work?

•	How do you deal with trust and monitoring issues without micromanaging everything?

Would really appreciate advice from people who have actually operated hotels, guest houses, serviced apartments, or Airbnb-style properties.

reddit.com
u/Mediocre-Wallaby4932 — 2 days ago

How do small hotel owners find trustworthy housekeeping staff in India?

I own a 16-room studio-style hotel property in Noida with large rooms, rooftop lounge seating, and a rooftop 3BHK setup. The property itself is actually very good, but the biggest issue I’m facing is staffing, especially housekeeping and cleaning staff.

Almost everyone I hire comes through references, but I still face major problems with cleanliness standards, accountability, alcohol issues, discipline, and overall trustworthiness. I genuinely struggle to trust unknown staff around the property and guests.

The bigger issue is that many workers simply do not understand what proper hospitality-level cleanliness means. Daily supervision becomes exhausting and mentally draining.

I wanted to ask fellow hotel owners or hospitality operators:

•	How are you finding reliable housekeeping staff?

•	Do you outsource cleaning or keep in-house staff?

•	How do you train staff who have never worked in professional hospitality?

•	Any systems, SOPs, incentives, agencies, or hiring methods that actually work?

•	How do you deal with trust and monitoring issues without micromanaging everything?

Would really appreciate advice from people who have actually operated hotels, guest houses, serviced apartments, or Airbnb-style properties.

reddit.com
u/Mediocre-Wallaby4932 — 2 days ago
▲ 0 r/hotels

How do small hotel owners find trustworthy housekeeping staff in India?

I own a 16-room studio-style hotel property in Noida with large rooms, rooftop lounge seating, and a rooftop 3BHK setup. The property itself is actually very good, but the biggest issue I’m facing is staffing, especially housekeeping and cleaning staff.

Almost everyone I hire comes through references, but I still face major problems with cleanliness standards, accountability, alcohol issues, discipline, and overall trustworthiness. I genuinely struggle to trust unknown staff around the property and guests.

The bigger issue is that many workers simply do not understand what proper hospitality-level cleanliness means. Daily supervision becomes exhausting and mentally draining.

I wanted to ask fellow hotel owners or hospitality operators:

•	How are you finding reliable housekeeping staff?

•	Do you outsource cleaning or keep in-house staff?

•	How do you train staff who have never worked in professional hospitality?

•	Any systems, SOPs, incentives, agencies, or hiring methods that actually work?

•	How do you deal with trust and monitoring issues without micromanaging everything?

Would really appreciate advice from people who have actually operated hotels, guest houses, serviced apartments, or Airbnb-style properties.

reddit.com
u/Mediocre-Wallaby4932 — 2 days ago