Faulty device, any help?
So we got an EcoFlower Delta Pro 3 from Costco.. had a lot of weird errors so got in touch with EcoFlow support, they stated it was a faulty device but we live on a remote island so they cannot repair it under warranty for us. Asked us to return it to Costco.
Then BAM, our island was hit by a hurricane and Costco never had a new generator to swap it with (they were flying off shelves), so we kept waiting for them to come in to exchange it (faulty device better than no device to us, as we can still get some power, it's our only source).
Now Costco is saying we're beyond the 90-day return window... Has anyone been in any type of similar experience where you received a faulty unit but EcoFlow couldn't/wouldn't make it right? Did you ever find a resolution?