Dealer asking me to pay ₹12,000 extra after loan disbursement. Who is at fault here?

Hi everyone,

I need some advice because I'm honestly confused and frustrated.

I booked a Tata Punch before the recent price hike. The dealership already had the vehicle in stock, and my planned delivery is on the 5th.

Here's what happened:

I visited the dealership on 29th to get the finance processed through their finance team.

I was there till around 8 PM, but their finance executive couldn't process the loan due to server issues and other delays.

The next day, nothing moved from their end either.

Since I already had a pre-approved ICICI Bank loan, I decided to process it myself to avoid further delays.

The loan was sanctioned and disbursed directly to the dealer.

Only after the loan amount was disbursed, the sales executive called me and said I now have to pay an additional ₹12,000 because Tata's prices had increased.

My issue is not even the ₹12,000 itself.

My issue is:

If the price changed, why didn't the dealership inform me before the loan was disbursed?

Why wasn't I given a revised Proforma Invoice?

Why wasn't I told, "Please don't disburse the loan until we issue the updated invoice"?

Instead, after the money reached them, I was told that I should bear the difference.

What made it worse was the sales executive's response. He literally asked me:

"Who asked you to disburse the loan without asking me?"

I told him that I had already spent hours at the dealership trying to get their finance team to process the loan. The delay wasn't because of me. If there was a price revision, shouldn't it have been the dealership's responsibility to communicate that before accepting the payment?

I asked to speak to the General Manager. He said he would call me after his review meeting, but despite multiple calls and messages, I still haven't received a callback.

The quotation does mention that the price prevailing at the time of invoicing/delivery applies, so I understand they may technically have a contractual basis to charge the revised price. However, I still feel the communication and customer handling have been very poor.

So I'd like to ask the community:

Has anyone faced a similar situation with Tata dealerships?

Should a dealer inform the customer about a price revision before accepting the loan disbursement?

Is it reasonable for me to ask the dealership to absorb the ₹12,000 or offer some goodwill compensation given that the delay originated at their end?

If the GM continues to ignore me, should I escalate this to Tata Motors Customer Care?

I'd really appreciate hearing from people who've dealt with Tata dealerships or have experience with vehicle purchases.

TL;DR: Booked a Tata Punch before the price hike, spent hours at the dealership trying to get their finance team to process the loan, but they couldn't. I used my own pre-approved ICICI loan, which was disbursed to the dealer. Only after the money was credited did they tell me I had to pay an extra ₹12,000 due to a price hike. The sales executive blamed me for disbursing the loan without asking him, and the GM has been unresponsive despite promising a callback. Looking for advice on whether this is fair and how others would handle it.

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u/Meedussaa — 3 days ago
▲ 157 r/mumbai

Am I expecting too much from my cook/maid or is this genuinely unreasonable?

Note : Used AI to frame it better and for less grammatical & spelling mistakes :)

My husband and I hired a cook/maid in Mumbai for twice-a-day cooking for 2 people. We pay ₹15,000/month. Main reason for hiring help was to make our lives more structured because both of us work and I’m also trying to manage gym, driving classes, proper sleep etc.

The issue is not one single thing — it’s the constant unpredictability.

We initially agreed on:

- Morning: 8 AM

- Evening: 8 PM

Then after she started coming at 9 AM some days, I told her that doesn’t work because we get late for office. She suggested coming at 7:30–7:40 instead. I agreed because I was trying to be accommodating.

But now she regularly shows up at 7 or 7:10 AM instead, which disrupts my sleep badly. I already have a hectic field job where I’m out in Mumbai heat all day in meetings, and I’m exhausted when I come home. Sleep disruption affects me a lot.

Evenings are also inconsistent. She starts calling from 7:15 asking “Didi aagaye?” even though I’ve clearly said 8 PM. If I delay gym or rush home because of this, my whole evening routine gets messed up. I literally skipped gym for around 15 days because of the unpredictability.

There are also smaller but mentally exhausting things:

- Everyday some grocery suddenly “gets over”

- Oil, atta, chawal etc. are never communicated in advance even though I’ve repeatedly requested her to tell me before leaving so I can order everything together

- She used 2 litres of oil in around 20 days for just 2 people, which shocked me

- When I asked why so much oil, she casually said “tasty khana tel se banta hai”

- I had to specifically tell her not to overuse oil just to cook faster

To be fair:

- She cooks decently

But mentally I feel more stressed after hiring help instead of less stressed.

So now I genuinely want outside opinions:

- Am I being too controlling/unrealistic?

- Is this normal for cooks/maids in Mumbai?

- Or is this actually poor professionalism and bad compatibility?

- Would you replace someone over this or just lower expectations?

I’m especially curious how other working professionals manage domestic help timings without their entire routine revolving around the maid’s schedule.

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u/Meedussaa — 1 month ago

Note: Used AI to frame it better

Also im not able to add the chat pictures. Will add it in comments

So I’m married, in my 30s, and I put up one of those dumb “Ask me anything” stories on Snapchat just for fun.

Most questions were normal, and then one of my oldest friends (we’ve known each other almost 18–20 years) sends:

“Boyfriend/girlfriend name?”

I replied jokingly:

“My husband. Mera pati hi mera boyfriend hai.”

She then starts saying stuff like “Arre kuch masaledaar gossip bolo,” basically trying to make it spicy/funny.

I replied pretty casually that I’m not into extra-marital jokes or any of that, and that my husband is enough. I wasn’t angry, wasn’t lecturing—just making it clear that that kind of humor isn’t really my thing. I take my marriage seriously, and even joking about affairs/side pieces/etc just isn’t something I’m comfortable with.

Instead of just moving on, she doubled down.

Started with:

“Chill pill.”

“Ro mat behen, it’s sarcasm.”

“If married people can’t handle these questions maybe they shouldn’t put up ‘Ask me anything.’”

At that point I was already irritated—not because of the original joke, but because I felt like I’d clearly drawn a boundary and she was now mocking me for having one.

Things got heated, and later when I explained why I was annoyed, she literally came back with:

“PMSing? If that’s the case, I’ll let it go.”

And honestly… that is what really set me off.

Like… excuse me? “You’ll let it go?” Who exactly made you the authority here? And why are we jumping to PMS because I didn’t laugh at your jokes?

For context, this isn’t some random person. I’ve known her almost two decades, which honestly makes it sting more, not less.

Now she thinks I’m “too sensitive,” “misread sarcasm,” and “picked a fight for no reason.”

I’m at the point where I’m genuinely questioning whether I even want this friendship anymore, because this doesn’t feel like banter—it feels like someone repeatedly poking, then acting like I’m the problem when I finally react.

AITK for snapping… and WIBTK if I quietly ended this friendship over it?

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u/Meedussaa — 2 months ago