How to refund grab unlimited auto pay subscription
Hello, is there anyone po who can help or knows someone na legit refunder? Nag auto pay po kasi sa gcash ko yung grab unlimited renewal and i wasn’t able to cancel the subscription since na busy po ako. It was 576 but that money was very valuable for me since kinita ko po siya from live selling. I kept on messaging them nag file din po ako ng report and ticket but it was just the bots who are responding with automated messages. Kinulit ko din yung grab through their fb and told them that i need to talk to an agent but the only respond i got was to file a ticket and wait 3 business days for them to confirm if eligible ako. They included na baka hindi na eligible since hindi naman na cancel yung subscrption before renewal and already processed na. Please can someone help po or know someone that can help? Nag appeal na po kasi ako halos lahat ng pwedeng mag file ng report para lang maresolve. I just can’t believe the audacity of this company na may auto payment policy but hindi man lang nanghihingi ng verification or at least confirmation from the consumer. Plus they are are known to be a food delivery and taxi app but then bots lang ang nasagot with automated messages na hindi naman nakaka resolba ng problema. They don’t even have their customer service number which the consumers can call for service.