kWh/hr is showing $1.51/hr during super OFF peak 😩
Hello. I own an emporia pro level 2 charger; for the past 8 weeks my car charges between 1am and 5am which is Dominion Energy’s super off peak time; in the past 2-3 days, the emporia app shows it charging at a rate of $1.51 instead of Dominion Energy residential electricity rates in Virginia of roughly 14.1¢ to 17.4¢ per kWh; why is this happening? I’d like to add that this drastic spike began when we switched from 1 EV to “multiple” in the app.
On Wednesday morning at around 6am, we noticed the “new” vehicle did not charge on schedule. In the app, the time zone was no longer listed, so I made the adjustment by deleting the schedule, restarting the emporia pro, then re-adding the schedule of charging between 1am and 5am. On Wednesday evening when it was connected to my vehicle, it started charging between 8pm and 9pm. The explanation I gathered online was that it was reading the time zone incorrectly by 5 hours (UTC time). Once more, I deleted the schedule, and re-added it.
Thursday night and Friday night, it started charging between the correct super OFF peak hours, but the kWh rate per hour was astronomical. Fast forward to present time, I recorded the live costs. Once more it was at $1.51 kWh/hr. The emporia utility plan in the app says “ residential 1”. However, it used to say “residential EV”.
What happened? How can we correct this? How can we prevent this in the future? I’ve included 1 video. I also sent this message to Emporia. Thanks!