PSLF “missing” payments
Hi, wondering if anyone has run into a similar situation. I am currently in year 12 of PSLF and my payment history at 130 payments. Last month, April, I got my green banners for 120. I am missing credit for 10 qualifying payments that do not show at all on the PSLF tracker but I do have record of them with MOHELA. I submitted a reconsideration request in 2025 and only just got a closed notification because I reached 120, they did not even address the missing payments. My question is, how do I get those payments on the tracker so I am owed a refund? I attempted to request the refund directly from MOHELA stating if I’m not getting credit for these voluntary overpayments (I kept paying to still reach 120 and not wait for them to fix the issue) then I want them back. MOHELAs response is that payment refunds must be requested within 60 days. I’m worried once I receive my golden letter FSA won’t even try to fix it. Is it a lost cause? It’s quite a bit of money that I don’t want to let it go but not sure it’s worth an attorney. TYIA!