Menards Quality Issues
We’ve recently remodeled our house, and over the past few months, I’ve made more trips to Menards than I can count to purchase material, but also to return defective merchandise.
Let me explain…
When we remodeled our upstairs, we purchased 6 new master craft 2-panel doors to replace our older doors. Of the 6 we purchased, 3 of them did not sit flush with the frame (the doors themselves were warped and more than an inch out of alignment). Shame on me for not noticing in store, but I didn’t realize I would need to check that level of quality.
When remodeling our primary bathroom, we chose a white ellis & fischer carrara marble tile for our shower. 30-40% of the tiles were unpolished, cut unevenly, or chipped & cracked. These tiles were wrapped in plastic in packs of 8, so I couldn’t tell in the store.
More recently, we replaced the back door with a new master craft french door with 4-point locking system. Worked great…for about a year. Today, the lock failed and now the whole door won’t open. Like, the upper most and lower latches do not respond when the handle is turned. The deadbolt has no issues, retracts like normal. The door is less than a year old.
After EVERYTHING I’m starting to think these issues are Menards related. Either there’s no quality control in shipping & receiving and / or at the factory.
For those of you with a lot of experience, are these issues commonplace at other home improvement stores or just Menards? Or, am I just a unicorn that has had unprecedented bad luck with my purchases?