r/menards

Honest rant here, and I can’t believe I’m saying this… but it’s time for a few self-check lanes.

This place has 2–3 staffed lanes (or less) with lines 3–10 carts deep at all times, while somehow there are also two people standing at the front door, two more parked at the service counter, and a few dudes gathered under a cart corral. Meanwhile I’m standing there with a box of screws behind a guy five carts up who’s trying to buy a “scrap 2x6” with no price tag, no UPC, and apparently no one knows how much it costs.

I’m usually anti-self-checkout because I’d rather see actual people employed, but this place is so bad it’s converting me.

1. If you are a Menards employee, and you complain a lot about working there, why do you keep working there?

2. If you areca Menards customer, and you complain a lot about shopping there, why do you keep shopping there?

We’ve recently remodeled our house, and over the past few months, I’ve made more trips to Menards than I can count to purchase material, but also to return defective merchandise.

Let me explain…

When we remodeled our upstairs, we purchased 6 new master craft 2-panel doors to replace our older doors. Of the 6 we purchased, 3 of them did not sit flush with the frame (the doors themselves were warped and more than an inch out of alignment). Shame on me for not noticing in store, but I didn’t realize I would need to check that level of quality.

When remodeling our primary bathroom, we chose a white ellis & fischer carrara marble tile for our shower. 30-40% of the tiles were unpolished, cut unevenly, or chipped & cracked. These tiles were wrapped in plastic in packs of 8, so I couldn’t tell in the store.

More recently, we replaced the back door with a new master craft french door with 4-point locking system. Worked great…for about a year. Today, the lock failed and now the whole door won’t open. Like, the upper most and lower latches do not respond when the handle is turned. The deadbolt has no issues, retracts like normal. The door is less than a year old.

After EVERYTHING I’m starting to think these issues are Menards related. Either there’s no quality control in shipping & receiving and / or at the factory.

For those of you with a lot of experience, are these issues commonplace at other home improvement stores or just Menards? Or, am I just a unicorn that has had unprecedented bad luck with my purchases?

AC is either off or turned up

TM’s are sweating their asses off and don’t want to be there. Guests are either leaving their carts in the aisles mid trip or walk back out once they feel the heat. The ones that do shop spend the whole time yelling at TM’s about said AC. Grocery has to make sure food doesn’t spoil and defect every chocolate bar in the store because they all melted. Sales and morale at an all time low but at least you saved a couple bucks on your energy bill!!!

Do managers get an hourly bump if they have a degree?

I (f22) work at a menards in ohio. Ive been here for 5 years now, same department (wallcoverings) since i started working in 2021. I havent gotten a pay raise in over a year now. I’ve been at 17.75 since june 2025. I’ve been part time since 2021 because i started the summer before my senior yr of hs and ive kept this job as part time throughout college and i just graduated this may. Right now im doing an internship that requires me monday-thursday 9-5. I work til close right after my internship. I make 40 hrs a week because i work 10+ hr shifts on weekends. I talked to my gm about abt how i havent gotten a raise in over a year and asked if i could get one and he just replied with if i would be willing to be full time, but again i cant because of my internship. Then he said he cant do anything. I think if i remember right, my manager mentioned a couple months ago when i asked why i didnt get a raise in december that i reached a “part time pay cap”. Is this even true that there’s a cap? Like how can i just get a concrete answer when i ask for a raise? Or how should i formally request one? I am basically an ast manager at my dept without the title. I pick up shifts for others and carry the department by myself and now its making me feel guilty and dumb asking for a raise when i really shouldnt be.

Ps. my manager convinced me i would get holiday pay today for 4th when i remembered that wasnt true for part time and i looked over the policy and i wont even be getting holiday pay 😐 so idk why i even believed her

Just a heads up, if anyone had dealings with Archibald, he has cancer- terminally ill. I know he was tough and a prick, dealt with him for years, but I am sure a few (hopefully) had some good interaction or experiences with him. Just passing it along.

I know that if you pay with a card you can get your receipts looked up. If you are an employee and pay with PRD can you still pull up the receipts of previous purchases? Looking to do a return.

For those in Building Materials and/or Outside Yard, what process do you guys follow when culling and cutting back 1x’s and moulding? At my store, the Building Materials team members are responsible for culling everything from the 1x board rack and moulding aisles, putting it all on carts, and taking it to the chop saw in the yard to cut each piece down to value board pieces. According to the policy, Building Materials only has to cull the boards, give them to a yard team member to cut and record the new size, and then put the new pieces away, but the yard guys refuse to do any part of it because they say it’s Building Materials job. Every GM at my store agrees with the Yard because they say they don’t want to argue about it. So I am curious if all stores do it like this, or do you guys do the process stated in the policy?

I was approved on 5/15 and my insurance is active as of the first of this month, but I haven't recieved a card or any information that I can show my doctor to get covered. I feel like I should've gotten a card by now? Is it just delayed because of the holiday, or? Is it normal to have not gotten it yet?

I am a new assistant manager back in Receiving/Yard, so maybe I just do not know what there is to it exactly. I was told by the main manager back there to go up front and get 4 stickers printed out for the 4 pallets we are going to send back to the DC on our backhaul(keep in mind at least 20 sku's) . All the block was no good/broke, with this being said. Do other stores defect out every single SKU so it can be reflected in your inventory ? Or do you guys only defect out a few of the multiple kinds of block that are mixed on those pallets ? To me it does not make sense to defect out 4 of the 25 different SKUs of blocks because theoretically, the other SKUs that were not typed are still in our counts. This just seems like it could become a big problem with yard inventory and counts being off. Just want to know how other stores go about it?

how strict are they really on the collared shirts? i’m a cashier but i also do returns,garden center, and i’m getting trained on service and gate guard. so like sometimes im all over the place and i have the nicer vest that is basically collared so like do i really have to wear a collared shirt underneath my collared vest?